Rated 3.0 out of 5.0 by Brevard Good for Short Term Use
I ordered this item about one month before a 65th Wedding Anniversary celebration. I ordered four (4), one came broken to bits. I contacted Oriental Trading and was told a replacement would be sent within 3 days. I soon received an email confirmation for the replacement. Kudos to Customer Service for their responsiveness.
Please note, the item is okay for short term use. It is NOT "heavy duty" and should have been packaged as such. It is rather delicate. I liken it to the clear plastic disposable cups/barware one would purchase at the grocery store.
November 8, 2011
Rated 4.0 out of 5.0 by TWIC Very good service
I had ordered multiple pictures and when i received the order one was broken. Well all i did was contact Oriental Trading and a new one was sent out great customer service. I also realize this is just a plastic picture but it is really very elegant looking. If i felt i needed other service wears of this nature i would order again.
June 9, 2011