Questions for 26 1/2" Custom Photo Head Cardboard Cutout

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27 questions
If there is a hat on the person, can that be included in the cut out?
SydneyEK | June 5th, 2019
I'm hoping to have around 10 of these giant heads done for a retirement party in 11 days - would that be enough time to create and ship to Nashville, TN?
MaryKeith | March 17th, 2019
How fast does it arrive after placing order?
TinaSmuda | October 8th, 2017
  • BEST ANSWER: Our processing time is included in our shipping time frame. The delivery dates and rate can be view under the Shipping Information link located at the bottom of our home page under the Customer Service section.
    OTCCustomerCareCenter | October 10th, 2017 | Reply Reply | Flag as Inappropriate
If it's a photo of football player with his helmet on -- how would/could you crop that?
tmsamms | November 10th, 2018
  • BEST ANSWER: The helmet would be included with the cropping we would just remove any background.
    OTCCustomerCareCenter | November 21st, 2018 | Reply Reply | Flag as Inappropriate
Once I submit my order, how long does it take to create before being shipped.
awesomecustomer12345 | September 15th, 2016
how long do i have to wait
Nunez | May 6th, 2018
  • BEST ANSWER: Standard delivery for personalized items is 6-8 business days. Your delivery date would be shown during step 2 of the check out process.
    OTCCustomerCareCenter | May 17th, 2018 | Reply Reply | Flag as Inappropriate
Please use attached photo. Option to upload photo was not available in order screen.
Shoox2 | September 2nd, 2016
I have tried to add this item to my chart several times and it isn't working
Christineaugulis | September 11th, 2016
What is the resolution requirements (min. dpi) for the Rally Head?
Sandired | August 30th, 2017
  • BEST ANSWER: No we do not have any resolution requirements for the rally heads. However we would recommend the highest resolution possible though since we do enlarge the image for the rally head. If the resolution is to low the image may look blurry.
    OTCCustomerCareCenter | September 6th, 2017 | Reply Reply | Flag as Inappropriate
I am trying to get cutouts if my dogs for a wedding reception but would like the full body not the head. Will this work as well
Bcm618 | September 26th, 2018
How do you edit the picture so only the head is showing?
luvsumer | May 28th, 2018
  • BEST ANSWER: You will only need to upload a head shot. We will custom cut your image around the head.
    OTCCustomerCareCenter | June 1st, 2018 | Reply Reply | Flag as Inappropriate
What material is this made of and could we order it with or somehow attach a strap to make it a hands free mask?
MadelynGarner | April 30th, 2019
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