Questions for Personalized Photo 2-Person Life-Size Cardboard Cutout Stand-Ups

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27 questions
Can you have 3 people in a custom 2 person cutout?
Brenda O. | July 19th, 2020
  • BEST ANSWER: You would only be able to have 2 people in the standup.
    Staff
    July 20th, 2020
    Staff
How long does this take to deliver?
| April 20th, 2021
  • BEST ANSWER: We have several shipping methods available for your convenience. Our standard delivery is 5 to 7 business days. We also offer express 3 to 4 business days and Express 2 to 3 business days.
    Staff
    April 21st, 2021
    Staff
I’m trying to submit a picture but don’t know how to just send a picture of the person?
| June 2nd, 2021
  • BEST ANSWER: Please contact us at 1-800-228-0475 and we would be happy to assist you.
    Staff
    June 2nd, 2021
    Staff
when i view the cut out, i dont see my image? i see the couple that is your couple. what am i doing wrong?
Pamela H. | July 12th, 2022
  • BEST ANSWER: The image should change to the one you upload. If it does not you may want to try refreshing the page or use a different browser. If this does not work you may want to delete your browser history.
    Staff
    July 12th, 2022
    Staff
I'm interested in this 6 Ft. Custom Photo 2-Person Cardboard Stand-Up 1 Piece(s) #13959419. I like the exact picture pause, except that the man's physical size is slightly bigger than my husband's. . How would you incorporate our picture to the cardboard? Would it be just our faces or our full bodies?
| November 1st, 2023
  • BEST ANSWER: It will be your whole bodies, how they are in the picture that you upload.
    Staff
    November 3rd, 2023
    Staff
I have a photo but is has a background.will the background show up on the cut out?
| May 5th, 2024
  • BEST ANSWER: We will custom cut your image around the bodies. Images outside of the template outline will not be included in the final product.
    Staff
    May 5th, 2024
    Staff
Will you cut the background out of my picture?
| January 30th, 2025
  • BEST ANSWER: Yes. We will custom cut your image around the bodies. Please note though that any part outside of the dotted outline will not be included in the final product.
    Staff
    February 5th, 2025
    Staff
I have a photo of 2 people from the waist up. I need the cut out to be behind the opening of one of your Tabletop huts. What size would you suggest?
| April 19th, 2024
Can a dog be the second person?
| November 13th, 2023
  • BEST ANSWER: Yes, you could upload an image of a person and a dog, we would suggest contacting us after the order is placed to have us add a note to the order to include the dog.
    Staff
    November 14th, 2023
    Staff
How wide is this?
| June 2nd, 2021
  • BEST ANSWER: The maximum width would depend on the height chosen they are between 30" - 45" wide.
    Staff
    June 3rd, 2021
    Staff
Will this fold for sitting on a bench or should I take the picture sitting down?
stephanie p. | March 16th, 2021
  • BEST ANSWER: This item will not fold to make them sit, it is meant to stand upright.
    Staff
    March 17th, 2021
    Staff
I just sent a photo of 2 kids in car. Will you be able to turn the photo & do a cutout?
| March 13th, 2021
  • BEST ANSWER: Please contact our Customer Care department at 1-800-228-0475 and we would be happy to assist you.
    Staff
    March 13th, 2021
    Staff
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