When I choose the color for the text on the pencil, the image does not update to the color I chose, but remains black text. Why?
The website wants me to approve what I see, but the font is not changing to the color I choose.
Can you please let me know if OTC will actually print the font in the color I choose?
Thank you so much!
We're sorry to hear you are having difficulty with this item. We just tested it an all seem to be working correctly at this time. Please try to enter the personalization and font color again.
Date published: 2017-05-16
Spaces for personalization are too limiting!
"Welcome to Mrs. Smith's 3rd Grade Class" has 39 characters and spaces as a sample, so why doesn't the personalization allow for that many? My name and grade won't even fit with 24. :( Can't OTC at least extend it to 30 letters/spaces?
Unfortunately, we cannot extend the amount of characters given for this item. However, some of our pencils do allow up to 30 characters. Please view the example item attached.
Date published: 2017-07-13